Working at Heights Training


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Overview | Working at Heights Training

Our Working at Heights Training program is specifically designed to equip workers with the knowledge and skills necessary to safely perform tasks at elevated levels. This comprehensive training is essential for anyone involved in construction, maintenance, or any industry where work is conducted above ground level.

This Working at Heights Training covers a broad range of topics, including the correct use of fall protection systems, understanding the risks associated with working at heights, and the implementation of safety measures to prevent accidents and injuries. With a strong emphasis on practical application, our program ensures that participants gain hands-on experience in using safety equipment and techniques effectively, preparing them to tackle height-related challenges confidently.

Our expert instructors bring real-world experience to the classroom, offering insights into best practices and current regulations governing work at elevated positions. The Working at Heights training includes detailed instruction on the selection, inspection, and maintenance of personal protective equipment (PPE), as well as the planning and execution of work tasks to minimise risks.

Through scenario-based learning and simulations, participants will learn how to assess potential hazards, make informed safety decisions, and respond appropriately to emergency situations that may arise while working at heights. Our Working at Heights Training program not only enhances personal safety but also contributes to creating a safer work environment for all employees.

This Working at Heights training is not just about compliance with legal requirements; it’s about fostering a culture of safety and vigilance that protects workers and ensures the successful completion of projects without accidents. 

Industry-Specific Working at Heights Training

Our Working at Heights Training program is expertly designed to address the unique challenges and safety requirements of various industries, ensuring that every worker is equipped with the knowledge and skills necessary for safe operations at elevated levels. Understanding that each sector has its distinct environments and risks, our training modules are custom-tailored to meet these specific needs, providing relevant, practical, and effective safety solutions.

  • Construction: Tailored training focusing on scaffolding, rooftop work, and high structure safety, emphasising fall protection systems and risk assessment to prevent accidents.
  • Telecommunications: Customised modules for technicians working on mobile phone towers and rooftops, including the use of safety harnesses and emergency response procedures.
  • Wind Energy: Specialised training for wind turbine maintenance and installation, covering advanced fall arrest systems and rescue plans at significant heights.
  • Utilities and Power Generation: Industry-specific safety practices for working on electrical lines and utility poles, focusing on electrical hazards and height safety protocols.
  • Oil and Gas: Adapted training for operational safety on drilling platforms, rigs, and refineries, with a focus on fall prevention and emergency evacuations.
  • Aviation: Tailored courses for aircraft maintenance personnel, covering safety measures for working on airplane exteriors and in hangars.
  • Roofing: Specific safety training for roof installation, repair, and maintenance, emphasizing fall protection and safe equipment use.
  • Manufacturing: Customised training addressing the unique risks in manufacturing settings, including working on elevated platforms and machinery.
  • Window Cleaning and Building Maintenance: Focused training for high-rise maintenance and window cleaning, including scaffold safety and secure anchorage systems.
  • Maritime: Adapted safety protocols for shipyard and maritime workers, covering ship construction and maintenance at heights.
  • Tree Care and Landscaping: Specialised training for arborists on safe tree climbing techniques, use of harnesses, and fall arrest systems.
  • Emergency Services: Customised training for firefighters and rescue personnel on safe operations at heights during emergency interventions.

Our Working at Heights Training goes beyond mere compliance; it’s about embedding a culture of safety and vigilance that minimises risks and protects lives. By enrolling your team in our Industry-Specific Working at Heights Training, you ensure that your workforce is not only prepared to face the challenges of working at elevated levels but also equipped with the skills to perform their tasks safely and efficiently.


Students who are deemed competent will receive a Statement of Attainment, which is recognised under the Australian Qualifications Framework. This training is nationally recognised:

Intrinsic Safety Pty Ltd (RTO45803) is responsible under the National Vocational Education and Training Regulator Act 2011 for the quality of the training and assessment being delivered in this course and for the issuance of all AQF certificates.

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Course Fees

  • Group Bookings: Contact us to discuss a customised quote.

Refunds & Fee Protection

Payment Information

  • Group Bookings: Custom payment solutions for every team. We’ll work with you to set up terms that align with your needs and ours.

This course can be delivered/assessed in the workplace or at a facility organised by Intrinsic Safety Pty Ltd (RTO 45803).

Course Duration & Modes

  • Face to Face Training: 8-hour intensive, hands-on session.
  • Blended/Refresher Training: Mix of online pre-learning and 5-hour practical session, ideal for skill updates.

Each format is tailored to different learning styles and schedules, ensuring effective and efficient Working at Heights Training.

Our detailed course outline ensures a thorough grasp of:

General Overview and Definitions:

  • Importance Of Height Safety In Australia
  • Definition Of Working At Heights

Regulations and Documentation:

  • Regulatory Requirements
  • Code Of Practice / Compliance Codes
  • Organisational Documentation

Work Preparation and Planning:

  • Identifying Work Requirements
  • Accessing Work Requirement Documentation
  • Interpreting And Applying Documentation
  • Planning For Height Safety Emergencies
  • Rescue Plan Contents

Hazard Identification and Risk Management:

  • Hazard Identification
  • Key Hazard And Risk Terms
  • Hazard Identification Principles
  • Hazard Identification Techniques
  • Identifying Height Safety Hazards
  • Height Safety Hazards And Risks
  • Environmental Risk Considerations
  • Risk Analysis
  • Risk Evaluation
  • Identifying Risk Controls
  • Hierarchy Of Controls
  • Height Safety Risk Control Measures

Equipment Selection and Use:

  • Selecting Plant, Tools, And Equipment
  • Consulting On Equipment Selection
  • Inspecting Plant, Tools, And Equipment
  • Rectifying And Reporting Faulty Equipment
  • Personal Protective Equipment (PPE)
  • Selection Of PPE For Working At Heights
  • Types Of PPE Used For Working At Heights
  • Proper Use And Maintenance Of PPE
  • Height Safety Equipment
  • Equipment Manufacturer Instructions
  • Inspecting Height Safety Equipment
  • Installing Height Safety Equipment
  • Fitting And Adjusting Fall Protection Equipment

Operational Procedures:

  • Inspecting The Worksite
  • Safe Handling Of Tools And Equipment
  • Height Safety Zones
  • Barricading And Signage Requirements
  • Safe Access To Work Area
  • Securing Tools And Equipment
  • Coordinating And Communicating Activities
  • Adjusting Fall Protection For Safety
  • Manual Handling Of Equipment

Post-Operation Procedures:

  • Dismantling The Height Safety System
  • Clearing The Work Area
  • Cleaning And Maintaining Equipment After Use

Assessment Methods

We provide a well-rounded assessment process that encompasses both practical tasks and scenarios, as well as written theory assessments, throughout the training. This comprehensive approach ensures a thorough evaluation of your skills and knowledge, allowing you to demonstrate your competency in real-world application and theoretical understanding.

Specific assessment tasks to be undertaken include:

  • Knowledge Assessment
  • Undertake Safe Working at Heights – Practical

Entry Requirements

  • Pre-Course Study: Depending on the course mode, online pre-course work may be required before the face-to-face session.
  • Online Study Requirements: A computer, smartphone, tablet, or similar device with internet access is needed for online or pre-course studies.

For comprehensive details on your rights and responsibilities, including our complaints and appeals process, kindly refer to the Pre-Enrolment Participant Handbook on our website.

We’re committed to fostering an enriching learning environment. Key to this is understanding your Language, Literacy, Numeracy (LLN), and Digital Literacy skills, essential for your course success.

  • LLN Evaluation Verification

  • Digital Literacy Checklist

  • Formal LLN Evaluation

    • Tailored Support: If required, you can complete our Formal LLN Evaluation online, helping us understand your skill levels for personalised support.

These tools ensure you start your course with all the support you need for a successful learning journey. For any questions or extra assistance, feel free to contact our support team at [email protected].


Pre-Enrolment Participant Handbook

Intrinsic Safety Pty Ltd (RTO 45803) offers a detailed pre-enrolment participant handbook for those interested in our programs. This handbook helps you understand your rights when you enrol with us.

We advise you to read and understand the handbook thoroughly before enrolling in any nationally accredited training program offered by Intrinsic Safety Pty Ltd. This ensures you are well-informed about the enrolment process and the program details.

If there is anything in the handbook where you require further clarification, please do not hesitate to call Intrinsic Safety on 1300 990 336 and one of our friendly team members will be more than happy to assist you.

LLN and Digital Literacy

You can complete these activities, using the links below now, or once you have enrolled:

  • LLN Evaluation: It’s important for us to understand your language, literacy, and numeracy skills to best support your learning. Please complete the LLN Evaluation Verification, accessible HERE.
  • Digital Literacy Checklist: To ensure you’re prepared for our digital learning environment, please fill out the Pre-Enrolment Digital Literacy Checklist available HERE.
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