Heights Rescue Training


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Overview | Heights Rescue Training

Our Heights Rescue Training program is a comprehensive course designed to equip participants with the essential skills and knowledge required to perform safe and efficient rescue operations for co-workers who find themselves in perilous situations at heights.

This specialised Heights Rescue training is an indispensable asset for individuals working in fields where the risk of falls from elevated positions is a constant concern, such as construction, window cleaning, and maintenance. Our goal is to ensure that every participant leaves our course not just with theoretical knowledge but with practical, hands-on experience that could one day save a life.

Throughout the course, participants will be immersed in an intensive curriculum that covers a broad spectrum of crucial topics, including thorough risk assessment strategies, the correct selection and use of rescue equipment, and the implementation of effective rescue procedures tailored to specific scenarios encountered in high-risk industries. Our experienced instructors, who are experts in height safety and rescue operations, will guide you through the learning process, ensuring you gain confidence in your ability to assess situations quickly and act decisively.

Participants completing our Heights Rescue Training will emerge as competent rescuers, adept at performing co-worker rescues from elevated positions under various conditions. This Heights Rescue training not only enhances personal safety and preparedness but also contributes significantly to creating a safer work environment for all employees involved in high-risk tasks.

Enrolling your team in our Heights Rescue Training is a proactive step towards fostering a culture of safety and vigilance within your organisation, ensuring that your team is equipped with the skills to handle emergencies with competence and calm.

Customised Heights Rescue Training for Industry-Specific Needs

Our Heights Rescue Training program is expertly designed to cater to the unique challenges and safety requirements faced by workers across a variety of industries. Recognising that each sector presents different scenarios where height-related risks are prevalent, we have tailored our training modules to address these specific needs, ensuring that every participant is equipped with the skills to perform safe and effective rescue operations for co-workers at heights. Here’s how our Heights Rescue training is adapted to meet the demands of key industries:

  • Construction: Specialised modules focus on scaffolding, ladders, and rooftop work, emphasising rapid response to falls and the use of specific rescue equipment suitable for construction sites.
  • Window Cleaning: Training emphasises techniques for high-rise rescues, including the safe use of harnesses and ropes to secure and retrieve workers from exterior building surfaces.
  • Maintenance and Facilities Management: Customised content covers the variety of heights maintenance workers may encounter, from indoor ceiling spaces to outdoor structural work, with a focus on utilising rescue kits effectively.
  • Telecommunications and Energy Sector: Tailored for technicians and workers on towers and wind turbines, the heights rescue training includes strategies for rescuing colleagues from tall structures, with an emphasis on vertical rescue techniques.
  • Oil and Gas: Designed for offshore and rig workers, this module covers evacuation strategies and the use of descent devices in remote and challenging environments.
  • Utilities: Focuses on pole top and tower rescues, providing utility workers with the knowledge to safely extract colleagues from elevated positions.
  • Aviation: Addresses the specific needs of aviation maintenance personnel, including rescues from aircraft wings and hangar structures, using industry-specific safety gear.
  • Mining and Quarrying, Shipping and Maritime: Offers training on the safe retrieval of workers from heights in open-pit mines, quarries, ships, and cranes, ensuring crew members can respond effectively to emergencies.
  • Adventure Parks and Climbing Facilities: Prepares staff with the skills to perform quick and efficient rescues of participants at height, focusing on harness and pulley systems.
  • Tree Care and Arboriculture: Specialises in aerial rescue techniques for arborists, including the use of climbing gear and emergency descent methods.

By enrolling in our Customised Heights Rescue Training, your team will not only be prepared to face the heights-specific challenges of your industry but will also ensure compliance with safety regulations, reducing the risk of accidents and enhancing overall workplace safety.

Our commitment to providing industry-specific heights rescue training means your workforce will gain practical, hands-on experience that is directly applicable to their daily tasks, making them proficient in performing co-worker rescues from elevated positions. 


Students who are deemed competent will receive a Statement of Attainment, which is recognised under the Australian Qualifications Framework. This training is nationally recognised:

Intrinsic Safety Pty Ltd (RTO45803) is responsible under the National Vocational Education and Training Regulator Act 2011 for the quality of the training and assessment being delivered in this course and for the issuance of all AQF certificates.

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Course Fees

  • Group Bookings: Contact us to discuss a customised quote.

Refunds & Fee Protection

Payment Information

  • Group Bookings: Custom payment solutions for every team. We’ll work with you to set up terms that align with your needs and ours.

This course can be delivered/assessed in the workplace or at a facility organised by Intrinsic Safety Pty Ltd (RTO 45803).

Course Duration & Modes

  • Face to Face Training: 2-day (16-hour) intensive, hands-on session.
  • Blended/Refresher Training: Mix of online pre-learning and 1-day (8-hour) practical session, ideal for skill updates.

Each format is tailored to different learning styles and schedules, ensuring effective and efficient Heights Rescue Training.

Our detailed course outline ensures a thorough grasp of:

General Overview and Definitions:

  • Importance of Height Safety in Australia
  • Definition of Working at Heights
  • Key Terminology and Definitions

Regulatory Framework:

  • Regulatory Requirements
  • Code of Practice / Compliance Codes
  • Organisational Policies and Procedures

Work Preparation and Planning:

  • Identifying Work Requirements
  • Accessing and Interpreting Work Requirement Documentation
  • Planning for Height Safety Emergencies, including Rescue Plan Contents

Hazard Identification and Risk Management:

  • Hazard and Risk Assessment, including Environmental Risk Considerations
  • Key Hazard and Risk Terms
  • Hazard Identification Principles and Techniques
  • Identifying Height Safety Hazards and Risks
  • Risk Analysis, Evaluation, and Applying Risk Controls
  • Hierarchy of Controls
  • Height Safety Risk Control Measures

Equipment Selection and Use:

  • Selecting and Inspecting Plant, Tools, and Equipment
  • Consulting on Equipment Selection
  • Personal Protective Equipment (PPE) for Working at Heights
  • Height Safety Equipment, including Manufacturer Instructions
  • Installing, Fitting, and Adjusting Fall Protection Equipment

Operational Procedures:

  • Inspecting the Worksite and Safe Handling of Tools and Equipment
  • Height Safety Zones, Barricading, and Signage Requirements
  • Securing Tools and Equipment
  • Coordinating and Communicating Activities, including SMEACSQ Operational Briefing Format

Team Dynamics and Communication:

  • Rescue Team Roles, Internal and External Support
  • Rescue Communication Methods/Techniques, including C.A.N. Abbreviated Progress Reports

Rescue Techniques and Equipment:

  • Rescue Techniques, Equipment Safety Factors, and Use of Ropes
  • Rope Materials, Construction, Care, and Inspection
  • Knots and Rope Handling, including Common Knots Used in Heights Rescue

Casualty Management:

  • Casualty Assessment and First Aid, including Hygiene Precautions
  • Casualty Handling, Packaging, Extrication, and Communicating Casualty Information

Post-Operation Procedures:

  • Dismantling Height Safety Systems and Clearing the Work Area
  • Recovering and Accounting for Equipment
  • Equipment Cleaning, Maintenance, Storage, and Decontamination
  • Operational Debrief, Incident Log, and Report

Assessment Methods

We provide a well-rounded assessment process that encompasses both practical tasks and scenarios, as well as written theory assessments, throughout the training. This comprehensive approach ensures a thorough evaluation of your skills and knowledge, allowing you to demonstrate your competency in real-world application and theoretical understanding.

Specific assessment tasks to be undertaken include:

  • Knowledge Assessment
  • Prepare for Heights Rescue – Practical
  • Undertake Safe Working at Heights – Practical
  • Use a Rescue Retrieval System – Practical
  • Conduct a Pick Off Rescue – Practical

Entry Requirements

  • Pre-Course Study: Depending on the course mode, online pre-course work may be required before the face-to-face session.
  • Online Study Requirements: A computer, smartphone, tablet, or similar device with internet access is needed for online or pre-course studies.

For comprehensive details on your rights and responsibilities, including our complaints and appeals process, kindly refer to the Pre-Enrolment Participant Handbook on our website.

We’re committed to fostering an enriching learning environment. Key to this is understanding your Language, Literacy, Numeracy (LLN), and Digital Literacy skills, essential for your course success.

  • LLN Evaluation Verification

  • Digital Literacy Checklist

  • Formal LLN Evaluation

    • Tailored Support: If required, you can complete our Formal LLN Evaluation online, helping us understand your skill levels for personalised support.

These tools ensure you start your course with all the support you need for a successful learning journey. For any questions or extra assistance, feel free to contact our support team at [email protected].


Pre-Enrolment Participant Handbook

Intrinsic Safety Pty Ltd (RTO 45803) offers a detailed pre-enrolment participant handbook for those interested in our programs. This handbook helps you understand your rights when you enrol with us.

We advise you to read and understand the handbook thoroughly before enrolling in any nationally accredited training program offered by Intrinsic Safety Pty Ltd. This ensures you are well-informed about the enrolment process and the program details.

If there is anything in the handbook where you require further clarification, please do not hesitate to call Intrinsic Safety on 1300 990 336 and one of our friendly team members will be more than happy to assist you.

LLN and Digital Literacy

You can complete these activities, using the links below now, or once you have enrolled:

  • LLN Evaluation: It’s important for us to understand your language, literacy, and numeracy skills to best support your learning. Please complete the LLN Evaluation Verification, accessible HERE.
  • Digital Literacy Checklist: To ensure you’re prepared for our digital learning environment, please fill out the Pre-Enrolment Digital Literacy Checklist available HERE.
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