Return to Work Coordinator Training

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Overview | Return to Work Coordinator Training

Employers are legally required to appoint a Return to Work (RTW) Coordinator in compliance with state legislative requirements. The Return to Work Coordinator Training is crucial in supporting both employers and injured workers. RTW Coordinators play a vital role in achieving positive outcomes for injured employees, encompassing various responsibilities such as:

  • Implementing an organization’s return to work program and providing relevant information
  • Preparing recovery and return to work plans
  • Coordinating with medical specialists
  • Monitoring the worker’s recovery and their readiness to return to work
  • Ensuring the safety of job tasks upon the injured employee’s return
  • Explaining the rights and obligations of injured workers to both the worker and employer

Comprehensive Training and Resources

We offer a comprehensive range of Return to Work Coordinator Training, tools, coaching, and resources designed to support RTW Coordinators in their essential role of helping workers recover from injuries and return to work sooner. Workplace rehabilitation is a step-by-step process that empowers workers to regain control and independence after an injury or illness, ensuring their earliest possible return to work.

Key Areas Covered by the Course

  • Supporting and Consulting with Injured Workers: Provide necessary support and consultation to facilitate recovery.
  • Coordinating the Worker’s Return to Work: Develop and manage the return to work process in coordination with all parties involved.
  • Developing Suitable Duties Programs: Create suitable duties programs in consultation with the injured worker and relevant stakeholders.
  • Maintaining Communication: Ensure continuous communication with all parties involved in the return to work process.
  • Monitoring and Evaluating the Return to Work Process: Regularly assess the effectiveness and progress of the return to work plan.

Return to work coordinator training suitable for all industries

Our Rehabilitation and Return to Work Coordinator Training course is ideal for individuals involved in return-to-work programs, rehabilitation, and claim management activities. The course delivery includes identifying the roles, duties, rights, and responsibilities associated with return to work, as well as assisting in the preparation, implementation, and evaluation of return to work plans.

Our face-to-face program is offered via a one-day delivery format. We also offer customised client courses to incorporate specific Return to Work policies, procedures, and forms relevant to your organisation.

Invest in our Return to Work Coordinator Training to ensure your team is equipped to support injured workers effectively, promoting a safer and more supportive workplace environment.

PROGRAM DETAILS

Students who are deemed competent will receive a Statement of Attainment, which is recognised under the Australian Qualifications Framework. This training is nationally recognised:

Intrinsic Safety Pty Ltd (RTO45803) is responsible under the National Vocational Education and Training Regulator Act 2011 for the quality of the training and assessment being delivered in this course and for the issuance of all AQF certificates.

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Course Fees

  • Group Bookings: Contact us to discuss a customised quote.

Refunds & Fee Protection

Payment Information

  • Group Bookings: Custom payment solutions for every team. We’ll work with you to set up terms that align with your needs and ours.

This course can be delivered/assessed in the workplace or at a facility organised by Intrinsic Safety Pty Ltd (RTO 45803).

Course Duration & Modes

  • Face to Face Training: 8-hour intensive, hands-on session.
  • Blended/Refresher Training: Mix of online pre-learning and 5-hour practical session, ideal for skill updates.

Each format is tailored to different learning styles and schedules, ensuring effective and efficient Return to Work Coordinator Training.

Our detailed Return to Work Coordinator Training course outline ensures a thorough grasp of:

Legislative and Organisational Requirements

  • Legislative Requirements
  • Requirements on Employers
  • Requirements for Injured Workers
  • Compensation Schemes
  • Processing Workers Compensation Claims

Organisational Commitment and Planning

  • Organisational Requirements for Return to Work
  • Rehabilitation Management System
  • Organisational Commitment
  • Organisational Policies and Requirements
  • Planning

Implementation and Monitoring

  • Implementation
  • Evaluation
  • Review and Improvement
  • Monitoring Return to Work
  • Identifying Breaches
  • Notifying Breaches and Taking Remedial Action
  • Modifying Return to Work Programs
  • Evaluating Rehabilitation or Return to Work Programs

Stakeholders in the Return-to-Work Process

  • Who Is Involved in the Return-to-Work Process?
    • Workers
    • Employers
    • Supervisors
    • Return to Work Coordinators
    • Insurers
    • Health Providers

Developing and Managing Return to Work Programs

  • Designing a Return-to-Work Program
  • Consultation with Key Stakeholders
  • Understanding of the Inherent Job Requirements
  • Understanding of the Employee’s Abilities and Relevant Restrictions
  • Agreed Plan for the Specific Details of Returning to Work
  • Planning a Return to Work Without Professional Assistance

Identifying and Managing Suitable Duties

  • Identifying Suitable Duties
  • Assessing Current Capabilities
  • Identifying Potential Barriers
  • Workplace Culture
  • Communication
  • Return to Work Planning
  • Changes to Workflow and Work Systems
  • Colleagues

Early Intervention and Support

  • Early Intervention
  • Returning to Work
  • Graduated Return to Work
  • Pacing
  • Work Trials
  • Redeployment
  • Study and Retraining

Risk Management and Safety

  • Identifying Potential WHS Risks
  • Impact on Workloads
  • Required Resources and Adjustments to Workspaces
  • New Hazards or Potential Harm from Existing Hazards
  • Risk Assessments
  • Managing Risks
  • Assessing the Work Environment
  • How to Assess the Environment
  • Controlling Risks
  • The Hierarchy of Control Measures

Communication and Consultation

  • Establishing Agreement
  • Communicating Effectively
  • Handling Conflict
  • Consulting About WHS Implications
  • How to Consult with Stakeholders
  • What Should Be Discussed?
  • Incorporating Feedback
  • Providing Guidance About WHS Implications
  • How to Provide Guidance
  • Providing Support to Affected Personnel
  • Facilitating Regular Feedback, Contact, and Communication
  • Regular Feedback

Assessment Methods

We provide a well-rounded assessment process that encompasses both practical tasks and scenarios, as well as written theory assessments, throughout the training. This comprehensive approach ensures a thorough evaluation of your skills and knowledge, allowing you to demonstrate your competency in real-world application and theoretical understanding.

Specific assessment tasks to be undertaken include:

  • Knowledge Assessment
  • Return to Work Policy Update Review- Practical
  • Developing a Return-to-Work Program- Practical
  • Absent/Injured Worker Risk Assessment- Practical
  • Implementing Return to Work- Practical
  • Facilitating Feedback and Consultation- Practical
  • Monitoring and Addressing Non-Compliance- Practical
  • Evaluating Return to Work Programs- Practical

This is an open entry course with no pre-requisite qualifications. To ensure your success in the Return to Work Coordinator Training course, please note the following entry requirements:

  • Participants must be aged 18 years or over.
  • A minimum of two years of recent industry experience is required.
  • Sound language and literacy skills are essential (at least Year 10 English or equivalent).
  • Commitment to the course duration and time requirements is necessary.
  • Access to a computer and the internet is required.
  • You must provide a Unique Student Identifier (USI).
  • A valid email account and a telephone number are necessary for learning and assessment communication.

For comprehensive details on your rights and responsibilities, including our complaints and appeals process, kindly refer to the Pre-Enrolment Participant Handbook on our website.

We’re committed to fostering an enriching learning environment. Key to this is understanding your Language, Literacy, Numeracy (LLN), and Digital Literacy skills, essential for your course success.

  • LLN Evaluation Verification

  • Digital Literacy Checklist

  • Formal LLN Evaluation

    • Tailored Support: If required, you can complete our Formal LLN Evaluation online, helping us understand your skill levels for personalised support.

These tools ensure you start your course with all the support you need for a successful learning journey. For any questions or extra assistance, feel free to contact our support team at [email protected].

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Pre-Enrolment Participant Handbook

Intrinsic Safety Pty Ltd (RTO 45803) offers a detailed pre-enrolment participant handbook for those interested in our programs. This handbook helps you understand your rights when you enrol with us.

We advise you to read and understand the handbook thoroughly before enrolling in any nationally accredited training program offered by Intrinsic Safety Pty Ltd. This ensures you are well-informed about the enrolment process and the program details.

If there is anything in the handbook where you require further clarification, please do not hesitate to call Intrinsic Safety on 1300 990 336 and one of our friendly team members will be more than happy to assist you.

LLN and Digital Literacy

You can complete these activities, using the links below now, or once you have enrolled:

  • LLN Evaluation: It’s important for us to understand your language, literacy, and numeracy skills to best support your learning. Please complete the LLN Evaluation Verification, accessible HERE.
  • Digital Literacy Checklist: To ensure you’re prepared for our digital learning environment, please fill out the Pre-Enrolment Digital Literacy Checklist available HERE.
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Intrinsic Safety is an established, trusted, quality training provider with an extensive list of corporate clients and individuals who have attended our training courses over the years in a variety of learning areas:

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